We Create Dream Vacations
"With so many travel options out there, it can be overwhelming. As your travel agency we will work as your 'value interpreter'. Using our expertise, we will find amazing experiences that exceed your every desire, but not your budget. With our services, you will be confident that your Dream Vacation will be perfectly planned, hassle-free, and filled with monents you'll never forget."
Carnival Cruise Line is Implementing Improvements to its Pricing fare Structure
4/28/2016 1:18:28 PM Link 0 comments | Add comment
CARNIVAL CRUISE LINES COMMITS TO
SIMPLIFIED PRICING FARE STRUCTURE BEGINNING FALL 2013
MIAMI (July 8, 2013) -- Less than two weeks after the launch of its Carnival Conversations travel agent outreach program, Carnival Cruise Lines has agreed to implement improvements to its pricing fare structure as a result of travel agent feedback. The line is currently working on creating a simplified fare structure that will make booking with Carnival easier for travel agents. Carnival expects this new structure to be completed in fall 2013.
“We have received a tremendous amount of travel agent feedback indicating that our current fare and promotion structure is far too complicated and needs to change in order for travel agents to more easily book with us,” said Lynn Torrent, Carnival’s executive vice president of sales and guest services. “Travel agents are telling us that Carnival used to be the easiest cruise line to book with and now we’re the most difficult. Simply put, we want to be easy to book with again.”
“Carnival’s commitment to travel agents is real and that’s why we’re talking closely with them as well as looking at the competition to better understand what works and what doesn’t right now,” said Brenda Yester, Carnival’s senior vice president of revenue management. “My team is busy working on a simplified pricing structure and we look forward to sharing this in the next few months. In the meantime, we will continue to look at feedback from travel agents as we work on this very important effort.”
Carnival launched its new travel agent outreach program, Carnival Conversations, earlier this month. It is designed to increase dialogue and strengthen ties with travel agents through in-person events such as road shows led by the line’s senior sales executives, in-agency seminars, seminars at sea, trade shows and conferences.
During these events, Carnival's sales team will listen to travel agents and provide corresponding solutions and feedback. In addition, as an added element to the in-person events, Carnival is featuring a dedicated Carnival Conversations section on GoCCL.com, the company’s travel agent internet portal, complete with short daily surveys comprised of open-ended questions. Carnival is sharing timely responses to this feedback, letting agents know what they can implement and what will need further review. There will also be a more detailed quarterly survey. Travel agents may also find Carnival’s expanded road show and webinar schedule on the site.
Carnival is "The World's Most Popular Cruise Line®" with 24 ships operating three- to 16-day voyages to The Bahamas, Caribbean, Mexican Riviera, Alaska, Hawaii, Canada, New England, Europe, Panama Canal, New Zealand, the Pacific Islands, Norway, the Baltic and the British Isles. The company’s 25th ship, an as-yet-unnamed 135,000-ton vessel, is scheduled for delivery in winter 2016.
Archives
- March 2024
- February 2024
- January 2024
- December 2023
- November 2023
- October 2023
- September 2023
- August 2023
- July 2023
- June 2023
- May 2023
- April 2023
- March 2023
- February 2023
- January 2023
- December 2022
- November 2022
- October 2022
- September 2022
- August 2022
- July 2022
- June 2022
- May 2022
- April 2022
- March 2022
- February 2022
- January 2022
- December 2021
- November 2021
- October 2021
- September 2021
- August 2021
- July 2021
- June 2021
- May 2021
- April 2021
- March 2021
- February 2021
- January 2021
- December 2020
- November 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- October 2019
- September 2019
- August 2019
- July 2019
- June 2019
- May 2019
- April 2019
- March 2019
- February 2019
- January 2019
- December 2018
- November 2018
- October 2018
- September 2018
- August 2018
- July 2018
- June 2018
- May 2018
- April 2018
- March 2018
- February 2018
- January 2018
- December 2017
- November 2017
- October 2017
- September 2017
- August 2017
- July 2017
- June 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- July 2016
- June 2016
- May 2016
- April 2016