NWA Warns Customers of Phony E-Mail
Bogus e-mail contains virus
Northwest Airlines today warned e-mail users that an e-mail containing phony ticket confirmation and enrollment information is being sent using the Company’s name. The e-mails are suspected of containing a virus that infects the user’s computer when they open attachments.
The e-mails thank the recipient for using the new service “Buy flight ticket Online” on the airline’s website. It states an account has been set up and gives the e-mail user an account number and password. It also tells them how much their credit card has been charged. An attachment is supposed to be the invoice and ticket but instead contains a virus that infects the user’s computer once it is opened.
The e-mail also contains spelling and grammatical errors.
Northwest Airlines’ vice president of e-commerce, Al Lenza says, “Customers should be aware that these e-mails are not coming from the airline. NWA itineraries are specific and contain information that customer will recognize. If the format does not look familiar to you, and you have not recently purchased a ticket, do not open the attachment. Delete the email right away.” |