Book Your Vacation Package with Confidence

Final Payment Is Now Due Just 15 Days Before departure.

Travel with Confidence

We recognize that there is uncertainty about traveling in the next month, so we are offering an updated final payment plan along with a Relaxed Cancellation Plan for those scheduled for travel now through April 30, 2020 which offers the flexibility to rebook through 2021. 

Updated Final Payment Plan

For bookings made now through April 30, 2020, final payment will be due 15 days prior to departure.

If you would like to book a trip that is traveling within 30 days and would like the new final payment date, please call into our Contact Center to complete your booking.

In addition to the reduced final payment date, we have reduced the 100% cancellation penalty to 15 days or less prior to travel. Non-refundable hotel rates and scheduled air penalties will follow specific resort and airline policies.

Relaxed Cancellation Plan

With the Relaxed Cancellation Plan you will receive a future travel voucher for the amount paid, minus a small administrative fee as outlined here:

  • Vacation Express Exclusive Non-Stop Flights [charter packages] receive a voucher for the amount paid minus $150 per person.
  • Packages with air booked on a major air carrier [scheduled-air packages] receive ticket numbers for the air portion and a voucher for the land/hotel portion* paid minus $100 per person.
  • Hotel-only packages [land-only] receive a voucher for the amount paid minus $100 per person.

To allow those who are currently traveling to contact us quickly, please cancel online or email us at customercare@vacationexpress.com and we will automatically apply the Relaxed Cancellation Plan for all reservations that fall within these parameters.

PLEASE NOTE:

  • Booking must be canceled at least 24 hours prior to departure
  • Vouchers are valid to rebook travel through December 31, 2021
  • Non-refundable land only rates are at the individual hotels discretion
  • Booking with Reduced Deposit Plan (RDP) do not qualify
  • Relaxed Cancellation Plan is only valid for individual reservations and Express Groups

For the most up-to-date airline waiver policies, please review the following links:
Aeromexico    Air Canada    Air France    Air Transat    Alaska Airlines    Alitalia    Allegiant Air    American Airlines    Avianca Airlines    British Airways    Caribbean Airlines    Delta Air Lines    Eurowings    Interjet    Jet Blue    Lufthansa    Spirit Airlines   Southwest    United Airlines   Virgin Atlantic    WestJet Airlines

As Vacation Express continues to monitor the information coming from the CDC about the novel coronavirus [COVID-19], we want to keep our travelers' best interest in mind and to make sure everyone is well informed. We have compiled a list of helpful links pertaining to COVID-19 from the Center for Disease Control [CDC]. For all of the most up-to-date information, please visit the following links from CDC's website:


 

 

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