Accommodations

Superior Tourist Class (3-star) and First Class (4-star) hotels are carefully selected for comfort, cleanliness and character . All rooms have a private bathroom with sink, toilet, and shower or bathtub. Free Wi-Fi is available at the hotels, with only a rare exception. Our tours feature a balance of modern city hotels and family-run village hotels with European atmosphere accompanied by genuine hospitality.

Dinners

The included dinners follow a fixed menu. We work closely with the hotels/restaurants to provide a variety of dishes throughout the tour. The number of included dinners is noted on the introductory page of each tour.

Breakfast Daily

Breakfasts are commonly served buffet style at your hotel, with a selection of rolls, butter, jam, cheese, cold cuts, coffee, tea, milk and juice. Breakfast buffets usually also include one or more other items such as cereal, pastries, fruit, yogurt, eggs, and/or local breakfast foods .

Tour Manager

An experienced representative will accompany the tour and handle all the arrangements for the full European duration. Generally, the Tour Manager who greets you upon arrival in Europe will be the same Tour Manager who will accompany you throughout your entire tour. All our Tour Managers pride themselves on many years of experience, having traveled extensively in the regions covered on our tours. All reside in Europe and are multi-lingual with a fluency in English. Each is trained for the particular tours he or she will escort and is recertified for our tours annually. Our Tour Managers get to know you, dig deep to find answers to your questions, and add their personal touch to turn your tour into the "vacation of a lifetime."

Personal Assistive Listening System (P.A.L.S.)

A lightweight, hands-free assistive listening system (including a receiver with a lanyard and an earbud) is provided to each traveler to allow for convenient and clear reception of tour manager commentary during guided walks. Specially designed ear pieces are available to accommodate hearing aids.

Baggage Handling

Baggage handling at hotels is provided for one suitcase per person, with a maximum of 62 linear inches and a maximum of 50 lbs. For more details, see "How often will I need to carry my own luggage?" and "Baggage Allowances".

Tips for Included Services

The tour price includes tips for all aspects of the tour that are pre-arranged by Image Tours, such as hotels, restaurants and other services. Tips for the tour manager and motor coach driver are not included. For tipping guidelines, refer to "Are Tips for the Tour Manager & Driver Included?".

Land Transportation

A deluxe, air-conditioned motor coach will provide transportation throughout Europe in accordance with the itinerary. Image Tours requires that the motor coaches used for our tours must be state-of-the-art models of no older than five years; one of the toughest standards in the European tour business. Although our motor coaches are government rated for standard class seating of up to 53 passengers, we provide comfort-class seating for a maximum of 46 passengers on the majority of our tours, providing extra leg room and greater comfort. Daily seat rotation allows you to view Europe's spectacular scenery from all angles. Our motor coach drivers are selected by meeting our high standards for experience, courtesy and professionalism. They not only possess outstanding driving skills with safety as their number one priority, but also take pride in keeping the motor coach comfortable and clean throughout your tour.

Airport Transfers

One scheduled group airport transfer is hosted by the tour manager on Day 2 and again on the last day of the tour. The transfer time is based on the scheduled flight times of passengers who have purchased the complete Tour & Air Inclusive package from Image Tours. For details, see 'Are Airport Transfers Included?'.

Confirmation Packet

Approximately one month after Image Tours receives your completed Reservation Application and deposit, you will receive a Confirmation Packet consisting of reservation verification and our highly informative TOUROCLOPEDIA® trip preparation booklet, with travel tips and other information to help you get ready for your tour of Europe.

Trip Documents

At least one week prior to the tour departure date, you will receive a Trip Documents Packet. This contains preparation reminders, departure day travel tips, arrival instructions, flight information, overnight schedule (with the names, addresses and telephone numbers of hotels), foreign currency information, luggage tags and a name tag.